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Patient's Rights

Helping you to a speedy recovery.


You have the right to:

  • Considerate and respectful care at all times.
  • Personal and informational privacy.
  • Receive from your doctor, a clear concise explanation in non-medical terms of your condition, problem or disease.
  • Receive a clear explanation of any procedure or treatment to be carried out, including an outline of any associated risks, possible after effects, side effects or adverse outcomes.
  • To seek a second opinion.
  • To access your medical record in accordance with the hospital policy and relevant legislation.
  • To access quality health personnel and to know the identity and professional status of individuals providing your care / treatment.
  • To expect reasonable safety in so far as the practices and environment are concerned.
  • To contact a friend, relative, solicitor, clergy with whom you may wish to discuss a problem.
  • To express an opinion or complaint and to be informed of the facility's mechanism for the investigation, review and resolution of complaints.
  • To leave the hospital at any time. If you do so without hospital consent, you will be responsible for any injury or illness caused or aggravated by your action.
  • To effective discharge planning that will ensure continuing, appropriate health care that you require.
  • To have details of your condition and treatment kept confidential by medical and hospital staff, unless the law requires such information.
  • Your consent is required before any treatment begins. You may then withdraw your consent and refuse further treatment at any time.

News & Events

Friday, December 08, 2017

Christmas Party 2017

Alwyn celebrated our Christmas Party at Japanese Teppanyaki Restaurant in Darling Harbour recently. Read More...

Friday, December 08, 2017

Doctors Lunch

The CEO/Director of Clinical Service, John Franta took the Medical Advisory Committee to ARIA restaurant to celebrate another busy yer at the hospital. Read More...